--diversity brings better innovations and products
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Valerie Taylor

--when race and gender become non-issues
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Richard Tapia


An underutilized population

According to the 2000 Biennial Report of the National Science Foundation’s Committee on Equal Opportunities in Science and Engineering (CEOSE), “U.S. jobs are growing fastest in areas that require knowledge and skills stemming from a strong grasp of science, engineering, and technology.” At the same time, the report states, “SMET workers remain overwhelmingly white, male, and without disabilities, and the available pool of talented women, minorities, and persons with disabilities remains significantly underutilized.”

In fact, in 1998 African Americans made up only 3.2 percent of the SMET workforce, Hispanics 3 percent, and white females about 15.5 percent, according to the report of the Congressional Commission on the Advancement of Women and Minorities in Science, Engineering and Technology Development. Native Americans were 0.3 percent of the SMET workforce and disabled people about 6 percent. Meanwhile, the profile of the overall workforce continues to change: the U.S. Census Bureau projects that white males will account for only 26 percent of the American workforce by 2050, whereas Hispanic and African American workers will jump from about 22 percent of the workforce today to about 38 percent. Overall, currently underrepresented groups will jump from about one-quarter of the workforce to nearly half.

Traditionally, U.S. business and research institutions have made up for the lack of women, disabled, and underrepresented groups in SMET careers by recruiting foreign workers. However, as the economies of China, India, Singapore, and other developing nations grow stronger, many of those workers could be lured back home. As a result, the U.S. SMET workforce is likely to face a critical shortage of workers in the next decades that could threaten the country’s predominance in technology development and scientific research.

There are other practical reasons for diversifying the SMET workforce and research ranks: a 1998 survey by the American Management Association found that a mixture of genders, ethnic backgrounds, and ages in senior management teams consistently correlated with superior corporate performance in areas such as annual sales, growth revenues, market share, shareholder value, net operating profit, worker productivity, and total assets.

“Diversifying is not only the right thing to do from an ethical standpoint, it’s the smart thing from a business standpoint,” says Sheril West, vice president of the technical services division at Caterpillar Inc. West began her career at Caterpillar in 1974 and was often the only woman at management meetings in the early days. Today she champions efforts at Caterpillar to mentor high school and junior high school students, especially girls and students from minority groups, to encourage them to pursue careers in engineering, math and science.

According to Valerie Taylor, an associate professor of electrical and computer engineering at Northwestern University and one of the few African American women in her field, a more diverse, more representative SMET workforce will result in the development of better technology tools that are capable of meeting the needs of an ever more diverse population.

She gives the example of PDAs, most of which are designed to fit neatly into a man’s shirt pocket. The interface on many PDAs is geared toward one individual who divides his life into separate components for work and personal business. Many working women, who often combine their work and family lives, prefer larger PDAs with larger screens that still fit nicely into a purse and that allow multiple persons to enter data into a family-oriented calendar.

“If the research is only being done by a small segment of the population—that is, by white males—the results of the research will only be applicable to white males. You will miss large populations,” says Taylor. “If you want products that appeal to the masses, you need diverse people involved in the design process. It makes for a much richer research environment.” -->>